İş Yerinde
İş Yerinde
Job Type
Full-Time
Position Level
Specialist
Department
IT
IT
Application Count
872 application
Job Type
Full-Time
Position Level
Specialist
Application Count
872 application
Department
IT
QUALIFICATIONS AND JOB DESCRIPTION
Responsibilites:
- Acting as an IT interface between the company, third parties IT Skill/Support Centers - Vendor Management,
- Acting as a first contact for projects to be implemented in Turkey,
- Following up the changes in company capabilities/limitations and the implementations (i.e. M365, Modern Printing),
- Having close coordination with Remote CX,
- Providing language assistance on the queries from off-shore MSP and Remote CX,
- Being in charge of local IT solutions specific to affiliate/site,
- Providing company’s IT Process Information,
- Coordinating local business and Remote CX to exchange information about the global initiatives,
- Communicating with the local service provider and vendors when required,
- Transfering knowledge of new implementations to the local MSP to apply as required.
Qualifications:
- Bachelor’s degree in Computer Engineering or relevant departments,
- Understanding of IT components, applications and systems,
- Knowledge of Networking and Infrastructure technologies,
- Basic learning in SAP including such as business roles,
- Experience in efficient use of Service Now tools,
- Knowledge on EM IT Networking and Servers topology,
- Having good communication and problem solving skills,
- Native in Turkish, fluency in English.
Preferred Candidate
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