Restaurant Manager

Mandarin Oriental Bosphorus İstanbul

We are looking for Restaurant Managers for Hakkasan Istanbul, in Mandarin Oriental Bosphorus.

Duties and Responsibilities

Ensure that restaurant team have good knowledge of food and beverage and take responsibility for the delivery of this knowledge to the guest

Ensure that all staff arrive for and finish shifts at correct time

Develop strategies to ensure staff are correctly managed and colleagues problems can be remedied

Ensure that tables are arranged and set up accordingly

Ensure that service stations are correctly arranged and set-up

Ensure that all colleagues are familiar with correct billing procedures

Arrange daily meetings for staff/attend daily meetings

Ensure up-to-date training materials are circulated to relevant staff

Ensure small groups of VIP guests are catered for according to Hakkasan standards

Conduct and attend all meetings in absence of managers.

Supervise F&B service by directing and guiding his/her subordinates

Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages in line with budgeted targets

Identify and carry out any specific training and development needs among the team

Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement

Requirements

Minimum of 3 years’ experience in a managerial position, preferably in luxury hotel/restaurant environment

Reading, writing and oral proficiency in the English language

Reading, writing and oral proficiency in the local Turkish language

Highly self-motivated and able to motivate others

Work in a safe, prudent and organized manner

Have an in-depth knowledge of food and its preparation

Have a good knowledge of wine and beverages

Be able to relate to all levels of guest and management

Have the ability to handle multiple tasks at one time

Must have excellent attention to details, and extensive service knowledge

Have mathematical skills, computer software aptitude and some hotel operation knowledge.

Knowledge of specific hospitality industry applications

Ability to recognize customers and remember their preferences