Border Network Gateway (Bng) Support Engineer

NETAŞ

Qualifications: 

• University degree preferably from Electronics, Telecommunications or Computer Engineering departments.

• Preferably no military obligation for male candidates (or postponed for at least 2 years)..

• Good command of English (valid TOEFL or IELTS test scores will be considered as a plus)

• BRAS (Broadband Remote Access Server) support experince is preferred.

• Good knowlwdge and hands-on experience on BNG (Border Network Gateway) infrastructure is mandatory.

• Experience on diffent types of vendor’s router platforms such as ZTE, Cisco, Huawei etc.

• Experience on QoS mechanism.

• Experience on AAA, Radius, DHCP and Billing Operations.

• Good knowledge of TCP/IP Flow.

• Preferably having dynamic routing protocols experience such as BGP,OSPF.

• Preferably having LAN experince.

• Essential knowledge of IP MPLS.

• Essential knowledge of HTTP, HTTPS.

• Preferably having a valid network certifications such as CCNP, HCNP or upper level.

• Strong communication skills both at an individual and team level.

• Ability to prepare comprehensive reports and present ideas clearly and concisely in written and oral form.

• No restriction for both national and international occasional travel.

 Job Description:

•  Mainly esponsible from the operation of BNG environment such as patching, upgrading, problem solving at Level 2.

• Be responsible for BNG network  sustainablity.

• Planning the subscriber services as per the customer requirements.

• Manage and control the processes for AAA ,QoS and special distributed/customized subscriber requests.

• Planning and performing any periodic maintenance activities,

• Troubleshooting any firmware or hardware related support cases reported by our customers, and get communicate with the other teams as needed. 

• Opening support tickets to the vendor and following up the results.  

• Understanding and applying the knowledge of industry standards to the support processes.

• Reporting the operational activities, health checks, capacity utilization reports etc within the desired time frame (weekly, monthly)
• Attending the periodical customer meetings when needed.
• Working closely with solution, product, planning, and sales departments as needed.
  

Industry

• Information Technology and Services
  

Job Functions

• Engineering
• Information Technology